The Open Office Concept May Not Be as Effective as You Think

For the past few years, business websites have fallen in love with the forward-thinking open-office designs of tech giants like Google and Facebook.

There’s been a very distinct push among progressive companies to transform the office from a cubicle-heavy workplace into what basically amounts to a labor-intensive studio apartment. Fridges, snacks and gourmet coffee machines are mandatory.

Lounge chairs, bean bags and picnic tables are common. Entertainment-break rooms are the new wave.

And if you think the movement is limited to just tech companies, think again. According to the BBC, “70% of US offices are open concept.”

The whole point of this movement, many people would say, is to spur creativity and collaboration. Fewer walls and offices and less separation leads to a collaborative environment where people can interact with different departments in a fluid manner.

Recently, though, the pendulum of office-design history has started to swing back to the middle. Forbes, The New Yorker and BBC have all featured intelligent arguments against open offices, with the BBC’s most recent piece carrying the title “Why Open Offices Are Bad for Us”.

An Anecdote from the BBC

The BBC article we’ve mentioned a few times was written in January 2017 and was based on the experience of a U.S. business owner named Chris Nagele.

Four years ago, the article states, Nagele decided to go with an open-office concept to transition his work-from-home team to a collaborative environment.

“It quickly became clear, though, that Nagele had made a huge mistake,” reporter Bryan Borzykowski wrote. “Everyone was distracted, productivity suffered and the nine employees were unhappy, not to mention Nagele himself.”

The experiment was short-lived – according to the article, Nagele moved his team into a traditional office space where each office had a door on it.

To curb any weakness in providing purely anecdotal evidence, Borzykowski listed the following facts about open-office environments:

  • We are 15% less productive in open spaces
  • We have a hard time focusing
  • We’re twice as likely to get sick
  • Small distractions can make us lose focus for up to 20 minutes

But the stats and facts listed in this article are just the beginning.

The New Yorker: We’re Wired for Privacy

In their January 2014 article about the dangers of open offices, The New Yorker dug into several research papers to understand why the quickly growing trend may not be the best for workers’ productivity.

One of their key points was that our brains need a sense of spatial privacy in order to feel psychologically private enough to think, create and work effectively.

This conclusion was the result of an overview of a March 1980 scholarly article titled, “Privacy at Work: Architectural Correlates of Job Satisfaction and Job Performance.”

The article, which was published in The Academy of Management Journal, reviewed the results of a trio of studies on how privacy both in our workspace and our mind can impact our job satisfaction.

The study concluded there was a definite link between architectural privacy (cubicles) and psychological privacy, which in turn had a positive effect on job satisfaction and performance:

“Results of all three studies showed architectural privacy associated with psychological privacy. Both forms or privacy were associated with satisfaction with workspace and job satisfaction,” concluded the authors of the 1980 article.

Forbes: Sound Privacy is a Big Deal

The final counter-argument to the open office craze comes from a 2016 Forbes article from contributor David Burkus.

In his article, Burkus talks about the results of a 2005 study that recorded 42,764 observation from 303 offices in the United States.

“Unsurprisingly, they found that enclosed private offices had the overall highest satisfaction rate and that open office plans had the lowest,” Burkus wrote. “But it was when they looked at individual dimensions that they found a few surprises.”

The biggest complaint from open-office employees was the level of noise they had to deal with on a daily basis. Another 25% to 30% said they didn’t like the noise levels in their open-office plans.

One final thought from Burkus:

“The desire for more collaboration among employees was shared by all, but those in open office plans may not have found it to be worth all of the stress and distraction from the bombardment of noise.”

Cutting Down on Distractions With Cubicles

If you’re starting to rethink the value of open offices and want to make some changes, contact us. We have a variety of privacy solutions that can drastically cut down on workplace distractions and improve efficiency and focus.

What to Expect When You’re Expecting to Start a Business: Dealing With Growth

You’ve done it. You’re startup. Your brainchild is growing up. You’d love nothing more than to sit back, relax and let nature run its course.

Alas, just as a parent’s work is never finished, so too are the continued responsibilities of a new business owner. Now that the dust has settled and breaking even is behind you, it’s time to start investing in the future of your company.

It’s understandable to want to keep your burgeoning business close to home. You’ve come this far, so it might be difficult to imagine what was once a fledgling idea, has now come into its own and is bursting at the seams to grow and expand.

We’ve gathered up a few tips from experts to help move into this new phase of your business.

One is the Loneliest Number

As we mentioned in Part One of “What to Expect When You’re Expecting to Start a Business,” it’s never been easier to connect with motivated, talented individuals who have the potential to add to your vision.

It’s easy to be over-protective about your project, but loosening up on the reins and enlisting some much-needed help allows you to focus on growth, rather than just keeping things afloat.

“Some of the best advice I learned early on was don’t try to be all things to all people,” wrote Michael A. Olguin, contributing writer for Inc., “because it typically means you are not very good at any one thing.”

As you gain traction, it’s harder and harder to cover all the components that keep the lights on and the revenue coming in.

What worked when you were a one-man or one-woman operation may not necessarily work when you’re juggling a growing demand for your products or service, as well as the day-to-day minutia.

When you tackle it on your own, Olguin said, “you jeopardize your ability to focus and create undue pressures for your team, your budget, and your company as a whole.”

Stay Focused and Set Goals

It’s easy to get tunnel vision after the struggles of your startup, but there are ways to mitigate the rut.

In “5 Tips for keeping your Startup Business Growing,” Forbes contributor Eric Basu highlights the value of continuing to organize your time and expectations right along with your budget.

Goal setting ensures that you are always on track for the next stage of development in your business.

“It’s a common trap to get immersed in the chaos of a startup and find a year later you were phenomenally busy, but never achieved the goals you originally planned,” Basu wrote. “You can revise the goals as need be, but you need to set them first to revise them later.”

If you’re lucky enough to have a team early on, goal-setting also allows people to see eye-to-eye on the direction of your company.

Whether it’s daily for yourself, quarterly for your employees or yearly for the business itself, goals give everyone a common, concrete, and achievable vision.

More Ideas on Managing Expansion: Partnerships and Self Care

Growth often demands that you, at some point, consider scaling your business through partnerships, franchising and other avenues. It also demands that you take care of yourself – your body’s health influences all.

Tips for Expanding

In a 2014 article for Entrepreneur, reporter Karen E. Spaeder offered 10 practical ways to expand your business.

Expansion can happen through licensing, franchising, forming alliances with companies offering complimentary services, diversifying and branching out into other markets. The possibilities are endless.

It’s not as risky as it sounds if you’re careful and well-researched and the benefits to your business’ financial future and longevity are manifold.

“Choosing the proper (method) for your business will depend on the type of business you own, your available resources, and how much money, time and sweat equity you’re willing to invest all over again. If you’re ready to grow, we’re ready to help,” Spaeder wrote.

Tips for Your Mind

We’ve talked about the health of your company, but one point that has been neglected thus far is your physical and mental health.

It’s easy to say you don’t have time for yoga classes or gym memberships, but when passion is one of the biggest driving forces for entrepreneurs today, can you really afford not to find time? When you’re passionate about your business, it shows and spreads.

There’s a positive correlation between passion for your work and success, and it’s harder to feel enthusiastic when you’re drained physically and mentally.

Take the stairs, park a little farther away from the office, or watch a 15-minute yoga video online before work or during your lunch break.

The health of your company is maintained through healthy habits. Give yourself the same level of care you put into your company as CEO and you’ll ensure vitality for years to come. You’ll decrease the chances of burning out so you can continue to manage and direct your startup.